Microsoft Outlook 2016 (77-731)


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We have an updated version of this course, please check out the Microsoft Outlook 2019 course!

Prepare for Microsoft Outlook 2016: 77-731 exam with Microsoft Office Outlook 2016 course. The course covers all the objectives of the Microsoft 77-731 exam that include managing messages, schedules, contacts and groups, and Outlook environment for productivity, formatting messages, customizing message options, working with tasks, notes, contacts, and calendar, automating message management, and so on. The course is designed to provide expertise for MS Outlook 2016 exam.

Here's what you will get

Microsoft Outlook 2016: 77-731 certification exam validates the candidate's skills to create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. This certification prepares candidates to use MS Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.


25+ Lessons | 79+ Quizzes | 79+ Flashcards | 79+ Glossary of terms


35+ Pre Assessment Questions | 2+ Full Length Tests | 35+ Post Assessment Questions | 70+ Practice Test Questions

Video Lessons

22+ Videos | 06:40+ Hours

Here's what you will learn

Download Course Outline

Lessons 1: Getting Started with Outlook 2016

  • TOPIC A: Navigate the Outlook Interface
  • TOPIC B: Work with Messages
  • TOPIC C: Access Outlook Help
  • Summary

Lessons 2: Formatting Messages

  • TOPIC A: Add Message Recipients
  • TOPIC B: Check Spelling and Grammar
  • TOPIC C: Format Message Content
  • Summary

Lessons 3: Working with Attachments and Illustrations

  • TOPIC A: Attach Files and Items
  • TOPIC B: Add Illustrations to Messages
  • TOPIC C: Manage Automatic Message Content
  • Summary

Lessons 4: Customizing Message Options

  • TOPIC A: Customize Reading Options
  • TOPIC B: Track Messages
  • TOPIC C: Recall and Resend Messages
  • Summary

Lessons 5: Organizing Messages

  • TOPIC A: Mark Messages
  • TOPIC B: Organize Messages Using Folders
  • Summary

Lessons 6: Managing Your Contacts

  • TOPIC A: Create and Edit Contacts
  • TOPIC B: View and Print Contacts
  • Summary

Lessons 7: Working with the Calendar

  • TOPIC A: View the Calendar
  • TOPIC B: Create Appointments
  • TOPIC C: Schedule Meetings
  • TOPIC D: Print the Calendar
  • Summary

Lessons 8: Working with Tasks and Notes

  • TOPIC A: Create Tasks
  • TOPIC B: Create Notes
  • Summary

Appendix A: Microsoft Office Outlook 2016 Exam 77-731

Appendix B: Microsoft Outlook 2016 Common Keyboard Shortcuts

Lessons 11: Mastery Builders

  • Mastery Builder 1-1: Using Outlook Help
  • Mastery Builder 2-1: Composing and Formatting an Email
  • Mastery Builder 3-1: Sending an Email with Attached Files and Inserted Pictures
  • Mastery Builder 4-1: Enabling Message Preview and Conversations
  • Mastery Builder 5-1: Organizing your Messages
  • Mastery Builder 6-1: Creating Contacts
  • Mastery Builder 7-1: Managing Recurring Calendar Entries
  • Mastery Builder 8-1: Forwarding a Note

Lessons 12: Modifying Messages and Setting Global Options

  • TOPIC A: Insert Advanced Characters and Objects
  • TOPIC B: Modify Message Settings and Options
  • TOPIC C: Configure Global Outlook Options
  • TOPIC D: Customize the Outlook Interface
  • Summary

Lessons 13: Organizing, Searching, and Managing Messages

  • TOPIC A: Group and Sort Messages
  • TOPIC B: Filter and Manage Messages
  • TOPIC C: Search Outlook Items
  • Summary

Lessons 14: Managing Your Mailbox

  • TOPIC A: Use the Junk E-Mail Filter to Manage Messages
  • TOPIC B: Manage Your Mailbox
  • Summary

Lessons 15: Automating Message Management

  • TOPIC A: Use Automatic Replies
  • TOPIC B: Use the Rules Wizard to Organize Messages
  • TOPIC C: Create and Use Quick Steps
  • Summary

Lessons 16: Working with Calendar Settings

  • TOPIC A: Set Advanced Calendar Options
  • TOPIC B: Create and Manage Additional Calendars
  • TOPIC C: Manage Meeting Responses
  • Summary

Lessons 17: Managing Contacts

  • TOPIC A: Import and Export Contacts
  • TOPIC B: Use Electronic Business Cards
  • TOPIC C: Forward Contacts
  • Summary

Lessons 18: Managing Activities by Using Tasks

  • TOPIC A: Assign and Manage Tasks
  • Summary

Lessons 19: Sharing Workspaces with Others

  • TOPIC A: Delegate Access to Outlook Folders
  • TOPIC B: Share Your Calendar
  • TOPIC C: Share Your Contacts
  • Summary

Lessons 20: Managing Outlook Data Files

  • TOPIC A: Use Archiving to Manage Mailbox Size
  • TOPIC B: Back Up Outlook Items
  • TOPIC C: Change Data File Settings
  • Summary

Appendix A: Microsoft Office Outlook 2016 Exam 77-731

Appendix B: Configuring Email Message Security Settings

  • TOPIC A: Configure Email Message Security Settings

Appendix C: Microsoft Outlook 2016 Common Keyboard Shortcuts

Lessons 24: Mastery Builders

  • Mastery Builder 1-1: Customizing the Ribbon
  • Mastery Builder 2-1: Using Advanced Find
  • Mastery Builder 3-1: Adding to the Safe Senders List
  • Mastery Builder 4-1: Configuring an Automatic Reply Rule
  • Mastery Builder 5-1: Creating a Move Messages Rule
  • Mastery Builder 6-1: Exporting a Contact
  • Mastery Builder 7-1: Assigning a Task to Yourself
  • Mastery Builder 8-1: Sharing Your Workspaces with Another User
  • Mastery Builder 9-1: Managing a Data File

Appendix D: Videos

Exam FAQs

MOS 2016 certification exams introduce a new performance-based format for improved testing of a candidate s knowledge, skills, and abilities using the MOS 2016 programs.

The exam contains Most Microsoft certification exams contain 40-60 questions. However, the number can vary depending on the exam. questions.

The passing score varies from exam to exam and is provided on the score report.

(on a scale of 1-1000)

  • Retake vouchers can only be used to retake the same exam that was failed.
  • All vouchers must be used prior to their expiration dates, without exception.
  • Retake vouchers must be used within 30 days of the initial failed exam.
  • As of July 1, 2014, the retake policy changed to the following:
    • If a candidate does not achieve a passing score on an exam the first time, the candidate must wait 24 hours before retaking the exam.
    • If a candidate does not achieve a passing score the second time, the candidate must wait 48 hours before retaking the exam.
    • A two-day waiting period is imposed for each subsequent exam retake.
    • If a candidate achieves a passing score on an exam, the candidate may take it again.